LM
Lerato M

1 reviews | Active since Jan 2018

11 Sept 2019, 15:58

***** BY MBD

my makro account was handed over to this people MBD, and they called me and i made payment arrangement of R500. i have been paying this account since October last year, and beginning of this year they suggested i do a debit order to eliminate fees. the sent me the outstanding amount and how much i paid so far before the debit order. ever since they never sent me any statement to show how much im outstanding with. today 11 september I call them and tell them i have not received anything from you and you are debiting my account, the consultant told me new things, the money is not moving to show im making payments. and i have proof of emails how much was my balance and how much i have paid before debit order. this people are ripping us off. this is *****.

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Replies (1)
MBD
MBD's reply12 Sept 2019, 08:36
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMBD Credit Solutions (Pty) Ltd.

Best regards,