1 reviews | Active since Aug 2023
FINANCIAL EXPLOITATION BY MBD
It is a back and forth, pillar to post kind of communication from August 2023 till to date. I deposited R20K into my Totalsport account to settle my +-R9K hoping to use the balance later during the festive season. Little did I know that my account was sold to MBD despite having submitted all the requested documents. Since then I have sent hundreds of emails and lost hundreds of Rands in airtime requesting for the refund from MBD.
It was only when I was told about Hellopeter that MBD finally promised to refund in February 2024 . They sent me their claim form to complete and attach proof of payment, ID copy, and proof of banking; which I did.
It took some emails and a month to inform me that my refund is not R11K but +R7K. I was asked to resubmit the claim which I did but as always no refund.
Somebody told me about the media where I can get help. My next review will be on TV, Facebook, and Tiktok.
I did not know that MBD buys accounts from creditors and exploit the poor people who cannot afford attorneys.
Thanks to Hellopeter, and in advance, to the media who will be airing my case. I have all the documentation needed.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
