SD
Sadie D
1 reviews | Active since Nov 2023
04 Dec 2023, 10:45
Feeling Hopeless
I give up! Owethu Douglas was the collecting agent. I made an immediate payment last week. I contact him through email and whats app he received the proof of payment, he said it will take 72 hours for the account to clear, and a week later my account is not cleared! And send emails to queries... phoned different number just to get answers. I did my part please do your part...
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Replies (2)
MBD's replyOfficial
04 Dec 2023, 11:48Dear Sadie Dempers,
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply04 Dec 2023, 11:48
Official
Dear Sadie Dempers,
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's replyOfficial
12 Jan 2024, 16:09Dear Sadie Dempers,
With reference to your query logged on 4 December 2023 at 11:48am.
With reference to your query logged on 4 December 2023 at 11:48am.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
Kind Regards
Complaints Officer
MBD
MBD's reply12 Jan 2024, 16:09
Official
Dear Sadie Dempers,
With reference to your query logged on 4 December 2023 at 11:48am.
With reference to your query logged on 4 December 2023 at 11:48am.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
Kind Regards
Complaints Officer
MBD