KW
Kevin W
1 reviews | Active since Dec 2021
13 Nov 2023, 19:43
Feedback from 10 November Post ... USELESS
Please see my previous complaint below dated the 10 November 2023 They rep**** to my complaint immediately and stated they would provide feedback... to date absolutely nothing... and the creditor still hasn't received notification from MBD that the account was settled.
This proves my point in my previous complaint... useless and unprofessional.
I think it's time to post my story on all available platforms seeing as this place *****s money and cannot even provide something as simple as a receipt of payment.
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Replies (3)0
Replies (3)
MBD's replyOfficial
14 Nov 2023, 09:27Dear Kevin Wienand
We acknowledge receipt of your complaint raised herein. We apologies for the inconvenience caused. Kindly be advised that we are attending to the matter, we will revert to you shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your complaint raised herein. We apologies for the inconvenience caused. Kindly be advised that we are attending to the matter, we will revert to you shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's reply14 Nov 2023, 09:27
Official
Dear Kevin Wienand
We acknowledge receipt of your complaint raised herein. We apologies for the inconvenience caused. Kindly be advised that we are attending to the matter, we will revert to you shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your complaint raised herein. We apologies for the inconvenience caused. Kindly be advised that we are attending to the matter, we will revert to you shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
KW
Kevin W's updateReviewer Update
15 Nov 2023, 21:11It's now 6 days and still no feedback from my original post as well as numerous phone calls
Even the original creditor has now put in an enquiry and you have not responded to them.
I have access to most creditors that use you and I will not stop until each business knows how useless you guys actually are, there are more credible/reliable practices in South africa that can offer the same services in a professional manner.
Even the original creditor has now put in an enquiry and you have not responded to them.
I have access to most creditors that use you and I will not stop until each business knows how useless you guys actually are, there are more credible/reliable practices in South africa that can offer the same services in a professional manner.
KW
Kevin W's update15 Nov 2023, 21:11
Reviewer Update
It's now 6 days and still no feedback from my original post as well as numerous phone calls
Even the original creditor has now put in an enquiry and you have not responded to them.
I have access to most creditors that use you and I will not stop until each business knows how useless you guys actually are, there are more credible/reliable practices in South africa that can offer the same services in a professional manner.
Even the original creditor has now put in an enquiry and you have not responded to them.
I have access to most creditors that use you and I will not stop until each business knows how useless you guys actually are, there are more credible/reliable practices in South africa that can offer the same services in a professional manner.
MBD's replyOfficial
13 Jan 2024, 11:53Dear Kevin Wienand ,
With reference to your query logged on 15 November 2023 at 9:11pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
With reference to your query logged on 15 November 2023 at 9:11pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's reply13 Jan 2024, 11:53
Official
Dear Kevin Wienand ,
With reference to your query logged on 15 November 2023 at 9:11pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
With reference to your query logged on 15 November 2023 at 9:11pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably.
Kind Regards
Complaints Officer
MBD
Best regards,