GR
Grant R

1 reviews | Active since Jan 2013

10 Jun 2019, 14:34

False information and threatened legal action, and rude consultants.

Good Day, i received a random sms, saying that i owe MBD for my outstanding credit card. I dont have an outstanding credit card with MBD and whoever that is. I then receive an sms threatening legal action if i dont make payment. When i called in, they said my number is wrongly allocated to the query. When i tried to find out more, they just put the phone down in my ear.

0
Replies (2)
MBD
MBD's reply11 Jun 2019, 09:54
Official
Dear Sir/Madam
 
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
 
Kind regards 
COMPLAINTS OFFICER 
MUNNIK BASSON DAGAMA INC 
MBD
MBD's reply18 Jun 2019, 14:47
Official
Dear Sir/Madam
 
With reference to your query logged on the 10 June 2019.
 
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. 
 
Kind regards 
COMPLAINTS OFFICER 
MUNNIK BASSON DAGAMA INC