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Polela M

1 reviews | Active since Mar 2015

30 Sept 2025, 10:08

False arrangement made by agent.

Yesterday I spoke with their agent, who was acknowledging the payment I made. And I specified that my next payment will be end of the month. Please tell me why she said I will pay today as that will affect my credit score. I don't know whether she was pushing her target or what and I have been trying to call with no assistance.

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Replies (1)
MBD
MBD's reply30 Sept 2025, 10:24
Official
Good day Polela

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD