1 reviews | Active since Sept 2017
Failure To Provide MTN Account Breakdown Despite Numerous Requests
I do not need the breakdown of the Munnik Basson Dagama account...
I got that months ago.
I need a breakdown of the MTN account that was handed over to you.
I have been to a MTN office. I have called MTN head office.
They do not have the account on their system anymore because they have handed it over to YOUR company.
I spoke to various people at the call center and they DO NOT get the concept that I need a Breakdown of the MTN account.
I cannot pay a account if I do not know what it is all about... would you???
I called your head office number numerous times and a answer machine assures me that someone will call me back to assist me.
I"m waiting for 6 months now for that call - and longer for the breakdown of the MTN account that was handed over to you.
If I do not get a response from your company soon I will it take it further with my Lawyers.
Hope to hear from you soon.
Marinda Smith
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
