bH
bonita H

1 reviews | Active since Nov 2015

03 Oct 2022, 08:19

Failure to pay - But I already paid my instalment

*** I have already made a payment o. This account on 25 August yet I am getting calls every weekday morning- then the calls keep disconnecting mid-conversation? This morning I received a Failure to Pay message with request for payment. Please check your records before sending out such distressful messages

0
Replies (1)
MBD
MBD's reply03 Oct 2022, 10:06
Official
Dear bonita hoffmeister,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD