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Najma Bham-Azam
1 reviews | Active since Nov 2020
19 Nov 2020, 14:07
Failed to close my account after settling it since 2018.
This firm has been harassing me since 2018. I paid off my account after being handed over, but to this day they have been sending me emails about my account being in arrears.
I spoke to five different consultants and all of them noted that there was a problem and proceeded to send a query to management about my account. Nothing has been done to this day.
I have no idea why Munnik Basson Dagama Inc is trusted to handle such matters. Virgin Active South Africa should reconsider this partnership, because this firm is not reliable. Their office is not in order!!
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Replies (2)
MBD's replyOfficial
19 Nov 2020, 16:10Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
MBD's reply19 Nov 2020, 16:10
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
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Najma Bham-Azam's updateReviewer Update
17 Nov 2021, 11:22You are *****! ********** to say the least!! It’s 2021 now and I’m still getting harassed. Your system in clearly messed up because it does not recall payment histories and update accordingly!!
NB
Najma Bham-Azam's update17 Nov 2021, 11:22
Reviewer Update
You are *****! ********** to say the least!! It’s 2021 now and I’m still getting harassed. Your system in clearly messed up because it does not recall payment histories and update accordingly!!