JG
Jodie G

1 reviews | Active since Sept 2012

23 Aug 2025, 07:08

Excessive phone calls before 7am

I receive approximately 3-5 calls a day from MBD from Monday to Saturday starting from before 7am. I have an account with gets paid monthtly via debit order without fail. I have called in to ask that this calls be stopped, some of these consultants are extremely rude. I get charged for every call MBD makes. It is ridiculous and unacceptable, if i missed a payment then by all means call me but I haven't.

0
Replies (1)
MBD
MBD's reply25 Aug 2025, 08:54
Official
Dear Jodie G

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD