T
Tanya

1 reviews | Active since May 2022

15 Aug 2024, 12:06

Even if you settle debt THEY DON"T

I settled an account with them over 1 year ago, I sent proof of payment more than once. The debt still reflects on my credit report. No response to emails. And now they have started phoning me again. I know I have nothing else outstanding so why the new harassment unless it is for the debt I already settled with you that you conveniently have not rectified.

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Replies (1)
MBD
MBD's reply15 Aug 2024, 12:16
Official
Dear Tanya,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD