Emfuleni Account

<p>My name is Wynand Kruger and a while ago I started to get calls from MBD credit solutions regarding my Emfuleni municipal account. Initially, an arrangement was made and money was deducted from my account. A Month later the same happened and a amount of R2779.20 was deducted but this amount does not reflect on my municipal bill. I tried calling their offices ( ********** ) and each time I am re-directed to a "consultant" who NEVER picks up the phone. Today, another R3000 was deducted from my account without prior arrangement which in my mind is ********** behaviour. I immediatelt phoned their offices again and AGAIN I was transferred without no response. I tried calling back SEVERAL times but without success. I eventually got through and told the lady who answered the call that I don't want to be put through to any of their "consultants" as I don't believe that they even exist. I requested to be be put through to a senior person within their business and the lady gave me their manager's number ( ********** ) and I also asked her to put me through to him. Strange enough she then said that I might get cut off. How on earth would she know this because this is exactly what happened. I tried calling this number on numerous occasions but it seems like the call is being ended each time.</p> <p>I demand to know what is going on before taking legal action.</p>