NM
Nombulelo M
1 reviews | Active since May 2022
13 Apr 2024, 12:13
Early debit throwing my account in a negative impacting my credit score
I since complaint about MBD debuting my account quite early as result putting my account on a negative and this drops my credit score. They corrected their behaviour last month only. They are now tracking and trying to debit my account since last week. I get paid on the 28th, why on earth would you debit my account on the 1st week of the month when your last debit went through? My account is now on a minus R609 thanks to you and still expect me to pay you? You are ****** and I will get a lawyer if I may be. My last telephone complaint was why are you debuting my account earlier than the date I specifically gave? I don’t suffer from memory loss. Fix this **** or we will meet in court!!!!!!
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Replies (1)MBD's replyOfficial
15 Apr 2024, 08:50Dear Nombulelo Mpangiso,
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply15 Apr 2024, 08:50
Official
Dear Nombulelo Mpangiso,
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
