TM
Tshego M

1 reviews | Active since Jul 2018

10 Jul 2018, 11:44

Dubious Collections Practice!

MBD is trying to pull a fast one, upon setting my virgin account as per letter sent by them, now they claim I owe them a further R245 but they cannot explain why or what that amount is for. They refuse to send me my settlement letter after numeruous request attempts. It is clear that MBD operates in a very ***** manner and that they must be audited to find out if the collections they are making are within regulation.

I spoke to support staff Thapelo Koao on 10 July 2018.

0
Replies (2)
MBD
MBD's reply10 Jul 2018, 13:46
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,

MBD
MBD's reply25 Jul 2018, 10:46
Official

Dear Sir/Madam

With reference to your query logged on the 10 July 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,