DOUBLE CHAREGES INTEREST FOR THE SAME MONTH
Please explain how do you charge interest in January 2025 for March 2025 and then charge again interest in March 2025. What means if you pay R1000 off a month you actualy pay only R400 off then you also charging collection fees. This started now from January 2025. I only picked this up now because they do not send you any invoices or statements so that you can keep track of what you are paying. This is *****.
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MBD's replyOfficial
17 Feb 2026, 11:10Dear Irene P
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply17 Feb 2026, 11:10
Official
Dear Irene P
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
's updateReviewer Update
17 Feb 2026, 16:51This is not a reply, the message is setup as a auto reply what mean they get a 100% rating for answering complaints. All the answers are the same, where is the real explination.
's update17 Feb 2026, 16:51
Reviewer Update
This is not a reply, the message is setup as a auto reply what mean they get a 100% rating for answering complaints. All the answers are the same, where is the real explination.