DM
Didi Matshane-Rakobane

1 reviews | Active since Nov 2018

12 Nov 2025, 15:38

Don’t make a payment arrangement with MBD

Never pay any account handed over to MBD, my total sport account was handed over to them, they offered me a discount to settle the account in August, of which I paid the account on a discounted amount to settle the account, the following month I was called again that I’m still owing, the incompetency is out of this world.. you get different people everyday who can’t even help you

0
Replies (4)
MBD
MBD's reply13 Nov 2025, 13:50
Official
Dear Didi M

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
DM
Didi Matshane-Rakobane's update19 Nov 2025, 10:31
Reviewer Update
Even now you still investigating?
MBD
MBD's reply21 Nov 2025, 13:30
Official
Good day,
Kindly be advised that we have responded to your query and requested proof of payment in order to investigate the matter on our side. To date, we have not received a response.
Please forward the requested proof of payment so that we may resolve this matter. 
Kind Regards 
Complaints Officer 
MBD
DM
Didi Matshane-Rakobane's update24 Nov 2025, 10:57
Reviewer Update
Hi

First of all you never told me that, every time I call you tell me that you see my payment and now you request P.O.P, please give me your email address so that o can organise that