TL
Toivo L

1 reviews | Active since Sept 2018

29 Nov 2023, 16:05

Dissatisfied

Mbd has promised to get back to me regarding my paid up letters but still nothing

0
Replies (2)
MBD
MBD's reply30 Nov 2023, 15:36
Official
Dear Toivo Lewis

Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings. 

Kind Regards, 
Complaints Officer 
MBD
MBD
MBD's reply12 Jan 2024, 16:27
Official
Dear Toivo LewisWith reference to your query logged on30 November 2023 at 3:36pm.In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind Regards, 
Complaints Officer 
MBD