SM
Sibongile M

1 reviews | Active since Oct 2016

16 Oct 2016, 19:24

Dissapointed

<p>I had an account with MTN I paid for about a year and a couple of months then I experience financial problems of which that led me not to pay well. My account was handed over to MBD Attorneys, I was paying the money straight to MBD attorneys. Untill I finished paying it on the 20/09/2016 then I called them to ask for the paid off letter, I emailed them a couple of times I also tried calling but till this day I was not helped.</p>

0
Replies (2)
MBD
MBD's reply17 Oct 2016, 08:30
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,

MBD
MBD's reply02 Nov 2016, 15:08
Official

Dear Sir/Madam

With reference to your query logged on the 16 October 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

Best regards,