1 reviews | Active since Feb 2013
Disrespectful and Undermining Call Centre, Harrassment NONSTOP!!!!!!!!!!
MBD and their aggressive employees.
I have been getting harassed by very rude call center agent by the name of Isabel who will not stop calling me daily after making arrangements to be contacted at the end of the month, she is so rude and is victimizing, speaks over you and will not allow you to speak as she talks over you. She treats you like you are worthless. MBD haven’t got human call center agents no compassion or respect at all!!!! When they don’t know what it is like to not be able to afford a loaf of bread for your kids and they still demand you and degrade you!! Isabel I hope and Pray that you are never in a situation where you are out of work or unable to afford school fees or clothes, but you my dear have no heart and make a person feel worthless, disgusting!! After being spoken to and spoken over I requested on the 02 May that I speak to her manager not only having to explain myself more than 5 times to the manager as she also finds it hard to hear and understand was advised that she will send me a email for me to complain still has not up till today the 09/05. I still while typing this get another call from Isabel were I managed to find out her managers name which is Sophonia!!! Nonstop harassment .
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
