CK
Cedric K

1 reviews | Active since Feb 2021

08 Feb 2021, 18:40

Dispute of Outstanding Balance.

I received a call from MBD Attorneys on 21st Jan 2021 and I personally called Easton Berry on 25th Jan 2021,because I am disputing an alleged outstanding amount R43400 on my Woolworths Credit Card which was handed over to MBD.

As at 30th April 2019 my balance owing was R26 117,16 and R23 793,58 as at 2nd Aug 2019, I have received a record from Woolworths to that effect.

Through the Services of a Debt Counselor, called LEGAL Pros. I have been paying R240 monthly since December 2019 till 30th August 2020.

As at 30th November 2020 my account balance was at R20 585,73, I then paid R12 719,50 on 9th Dec 2020. Which was 2 days after it was handed over to MBD. I did not know by then,i only found out on the 21st January when MBD Attorneys called me.

Based on all the payments I made, it brings my account to approximately R7 866,23 excluding legal fees for handing my account over to MDB. I have sent them proof of payment to that effect.

But to this date, no one is coming back to me to resolve this matter, and it's stressing me because I am unable to enter into a payment plan to settle this account.

Please help me, on what to do.

0
Replies (1)
MBD
MBD's reply09 Feb 2021, 10:42
Official
Dear Sir/Madam
 
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
 
Kind regards 
COMPLAINTS OFFICER 
MBD Credit Solutions (Pty) Ltd.