SP
Sa'Diyya Patel

1 reviews | Active since Jun 2019

14 Aug 2019, 15:24

Dishonest and ************.

These ************ attorneys have been hassling me day and night for payment on my Standard Bank Credit card. Once the amount was paid in full, they did not send proof of payment to Standard Bank nor did they send me a paid up letter.

When I call, the lady dealing with my account is always busy with something and unable to take my call.

0
Replies (3)
MBD
MBD's reply14 Aug 2019, 15:48
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd. 
SP
Sa'Diyya Patel's update21 Aug 2019, 13:06
Reviewer Update
Bull****. I'm still waiting for the woman dealing with this matter, Olivia Hossein to come back to me regarding this issue. She doesn't answer my emails not does she take my calls.

I have laid a complaint with Standard Bank as well. Why they would deal with an ************ "law firm" such as yourself is beyond me.

There is nothing to look into. I paid the damn credit card off. Hand the ****** money over to Standard Bank so they can clear my name.

Stop hiding behind your secretaries and call center staff or very soon your company will be facing a class action law suit. I am just one of THOUSANDS of people you have ******.

I am not willing to let this go and will hound you until this matter gets resolved.
MBD
MBD's reply26 Aug 2019, 14:38
Official
Dear Sir/Madam With reference to your query logged on the 14 August 2019.
 In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.  Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.