1 reviews | Active since Jan 2017

19 Oct 2017, 19:42

Disgusting unprofessional behaviour and harassment

At 19:15 today i recieved a call from a women consultant. She had called from a private number and im out with my family at dinner. I answered and said to her that i cannot speak right now and if she can call me at 12 tommorrow. She had such a terrible attitude and insisted if i could answer my cell phone that i could talk and if i could not talk then i wouldnt have answered my phone. This is my private cell phone! Being disgusted with how unprofessional she was, i wanted her name and to speak to her manager and she refused. After telling her that she is very unprofessional and that this is ********* behaviour she, she went on to harass me further by insisting that i can talk now and that i dont know anything about being professional. Its one thing this company adds unfair charges but for a consultant to speak in such manner? She then didnt end the call but put her phone down, she ignored me and i cut the call. This is the worst company i have ever heard of ! I will make sure i take this matter further!

0
Replies (4)
's update19 Oct 2017, 19:46
Reviewer Update
She refused to give me her name or put mr through to management
MBD
MBD's reply20 Oct 2017, 08:22
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

's update21 Oct 2017, 01:21
Reviewer Update
Good day I have spoken with a supervisor at MBD today, he assured me that he will deal with this matter. Hopefully he does and consultants will change their attitutes towards clients. Thank you
MBD
MBD's reply30 Oct 2017, 14:46
Official

Dear Sir/Madam

With reference to your query logged on the 19 October 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.