1 reviews | Active since Aug 2011
Disgusting service MBD
If I could give a -100 starts I would. This company has harassed me for 2 years with 3 calls daily, the staff is absolutely unprofessional, ill informed and useless, I was offered a settlement discount every month or daily 3 times a day, when I called to settle and asked what discount I am offered I was told no discount your balance is to low and you don't qualify for a discount, so I made a immediate transfer and paid the full outstanding, 2 days later and my payment is not reflecting and I am told phone tomorrow, I have been using this payment method for 2 years, now when the full balance is paid its not allocated yet, nobody that I can send the POP to, they apparently have no senior staff to assist, the ladies that call to harass you daily is working from home with kids screaming in the background, when you say you cant settle they just drop the phone, they don't answer e-mails, I cannot believe that wesbank would give business to these people, shame on you wesbank, FNB. Worst is in 2 years I asked daily for a statement, never have I even received a statement. MBD legal is the worst company I have ever dealt with.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
