kM
kurt M

1 reviews | Active since Apr 2012

24 Mar 2015, 19:08

DISGUSTING SERVICE

On 26 February 2015 I spoke to a supervisor by the name of Keytoaretse and explained everything on the phone to her and how MBS ATTORNEYS did not honour the arrangement we made that I would make monthly payments and that I wouldreceive a letter this arrangement was done on 09/12/2014 with a lady by the name of Sharon and for 7 weeks I waited and there was no letter sent to me.On 26/02/2015 when I spoke to Keytoaretse she promised that she will speak to campaign manager and get someone to call me on 27/02/2015 at 17:30 as this timewas suitable to me but no call was received and neither the Saturday no call.I keep getting smses stating that I failed to honour arrangement and provided a number to call but when I call that number I get told its wrong department and get given different numbers to call to no avail.I don't see how I have to suffer like this when people cannot give me a simple thing as a telephone number that is correct.

0
Replies (1)
MBD
MBD's reply25 Mar 2015, 09:44
Official
Hello kurtlaine,

Dear Kurtlaine

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC