DISGUSTING SERVICE!!!!

I am being harassed by this company EVERYDAY!!! regarding payments on my Telkom account. I was retrenched from my company which hindered me financially. I have explained this to the consultantants that I spoke to from MBD credit solution and was told that I have to pay the full amount outstanding and dont want to accept what I can afford to pay. I explained the consultant that I can not afford to make the full outstanding payment on the account and can only afford a minimum payment and they do not want to agree. I HAVE BEEN MAKING PAYMENT TO THE ACCOUNT FOR THE PAST 2 MONTHS (November and December payments). I spoke to their manager EMILY LALL and she advised me that they will keep calling me everyday until I pay the full amount "How does one have money everyday to make payments???" was my question...and if I am making payments and only can afford what I can pay. As a consumer I was told that the call are recorded and I requested for the voice recordings to be emailed to me by Emily Lall as it is my right to request the call recordings. Emily Lall and their consultants have been rude and arrogant towards me and its been 3 weeks since I received any feedback from her or the call recordings, I have requested for her to call me back on plenty calls when the consultants calls me and she has refused to call my calls or returning my calls regarding this matter. Today I received a call from another consultant and I requested to speak to Emily Lall and she insisted why do I want to speak to her and when I explained to the consultant. The consultant asks me why do I want the call recording and my response was that until receive the call recordings then we can talk further regarding the account. I even went into a Telkom store and was told that I can make 40% payment of the outstanding amount which I have already done but still being harassed by MBD company. I spoke to another consultant from MBD and I was told that the account will be with MBD for 28 days and then it will be returned back to Telkom and I wont get any calls from MBD. Its now over 2 months and I am still being called by this company everyday. I WANT ALL CALL RECORDING FROM THIS COMPANY SO I CAN ESCALATE THIS TO TELKOM.... How many other people are being harassed for payments from this company when payments are being made???