TF
Tanya F

1 reviews | Active since Mar 2011

05 Apr 2022, 12:39

Disgusting debt collectors

My daughter has been paying off an account without so much a statement from this company. Once she paid the amount she was told and she contacted MBD to clear her name from Trans union, she was told that she still has more to pay. She has waited a month for some sort of correspondence regarding this, she has called numerous times only to be hung up on when she she queries clearing her name.

Absolutely disgusting.

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Replies (2)
MBD
MBD's reply05 Apr 2022, 16:17
Official
Dear Ms Fenwick

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply29 Apr 2022, 13:14
Official
Dear Ms Fenwick ,

Please be advised that the matter is receiving our attention and it has been referred to our client for investigation and further instruction. We will revert to you on receipt of feedback. 

Kind Regard, 
Complaints Officer 
MBD