Disgusting

MBD Credit Solutions they're ******. Had a SBSA Loan and I was paying through them, but last month I asked for a settlement fee which I paid last month. For three weeks now I've been calling asking for a paid up letter, but till this day I haven't received anything from them every one I call tells me it's going to be sent through. What is really upsetting me the most is the fact that I've been calling, but the account is still not closed. Spoke to Zintle yesterday who was so rude and cut the call when I wanted to speak to a supervisor after asking why they deducted in my account when I've paid the account in full? When I asked for them to refund my R500 I was told that they can't do that because I have to send them a bank statement which I'm not going to request for a bank statement that is going to cost me because I only get my bank statement at the end of the month. So basically MBD is playing games with people and taking their money I'm not going to rest until their exposed and get my money back I don't have to get a bank statement for their mistake.