Disgusted with MBD

MBD keeps on harassing me with calls. Even at my work. This is an embarrassment to say the least. I had a Woolworths account which was under debt review. COVID time my husband was not able to work and debt counsellor sent letters to all creditors. Woolworths cancelled my debt review and added the interest. I did querie this from Woolworths and they referred me to MBD. Eversince then MBD has been harassing me with calls and need me to make a payment arrangement. I told them that they need to sort out my account first as the last balance I had was R13000. Now all of a sudden its almost R30 000

When I check the communications on MBD self service the response from the operator show that I hung up which in fact I did speak to them and asked to sort out my account balance, just to phone me the following day with the same story. They do not answer my questions towards my account and can’t even check the last time I paid.

Hope Im getting response from them here as I don’t think they are competent to handle queries and just harass people