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Sarah N
1 reviews | Active since Sept 2023
04 Mar 2024, 12:30
disgusted
i am so disgusted as i had a account with truworths and it was handed to mbd i have went to truworths paid up my account,staff at truworths advised me to call mbd to close the account off more then r200 airtime got wasted for waiting on the line.Its so ***ing annoying honestly,you'll need to call me,you'll can call 100 tines for payment but once we made payment nobody bothers to call.Why are you'll not complying with the FAIS ACT BY BEING FIT AND PROPPER
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Replies (3)
MBD's replyOfficial
04 Mar 2024, 14:44Dear Ms Naidoo
We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
MBD's reply04 Mar 2024, 14:44
Official
Dear Ms Naidoo
We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you.
Kind Regards,
Complaints Officer
MBD
MBD's replyOfficial
04 Mar 2024, 15:41Dear ms Naidoo
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply04 Mar 2024, 15:41
Official
Dear ms Naidoo
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
SN
Sarah N's updateReviewer Update
06 Mar 2024, 12:14Imajin you'll have not gotten back to me
SN
Sarah N's update06 Mar 2024, 12:14
Reviewer Update
Imajin you'll have not gotten back to me