1 reviews | Active since Sept 2017

10 Nov 2020, 18:18

Disgusted

Pathetic service from MBD, I paid up my account on the 20th of September via a debit order and to date I have not received a paid up letter which I was promised to receive within 7 working days, I have been contacting you call centers to no avail instead I am being sent from pillar to post finishing up my airtime I would like to receive a response to this urgently

0
Replies (1)
MBD
MBD's reply11 Nov 2020, 08:25
Official
Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.