TN
Thavan N

1 reviews | Active since Jul 2018

05 Jul 2018, 17:31

Disgruntled human being

I made arrangements with MBD to pay one of my accounts yet their consultants keep phoning me and sending me sms's on a daily basis.Is this how one treats their clients? It feels as if I am being harassed.

0
Replies (2)
MBD
MBD's reply06 Jul 2018, 10:44
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

Best regards,

MBD
MBD's reply25 Jul 2018, 11:14
Official

Dear Sir/Madam

With reference to your query logged on the 05 July 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

Best regards,