bG
boet G

1 reviews | Active since May 2019

12 Oct 2022, 17:27

Discount settlement of 80% not honored

Mbd called me to give me 80% discount on my trueworths account, now when I call I am told I must pay a full amount even when I told them that I was retrenched , now I managed to get the 20% to pay off the account but I’m be threaten for summon . This is unfair

0
Replies (5)
MBD
MBD's reply13 Oct 2022, 08:04
Official
Dear Sir,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply13 Oct 2022, 08:06
Official
Dear Sir,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
bG
boet G's update13 Oct 2022, 10:00
Reviewer Update
No one addressesed me again you lying to me
bG
boet G's update13 Oct 2022, 10:01
Reviewer Update
If you say you have resolved it who did you contact because I am not being contacted and what was the agreement in regards to this ay man
MBD
MBD's reply01 Nov 2022, 11:44
Official
Dear Sir,

Kindly be advised that the response was sent to you by Jane Khumalo.

Kind regardsCOMPLAINTS OFFICER
MBD