1 reviews | Active since Jul 2019
Disappointing Experience with Unprofessional Staff
I recently had the displeasure of interacting with the staff at MDB, and to say it was a disappointing experience would be an understatement. From the moment I received the call from one of their representatives, it was evident that professionalism was not a priority.
The call was made by a lady who sounded utterly disinterested and unengaged. Her lackadaisical attitude was apparent from the start, as she yawned audibly. It was as though her call was an inconvenience, and she made no effort to hide her apathy.
The sheer level of unprofessionalism displayed was astounding. It left me questioning how a business could continue to operate with such disregard for basic customer service etiquette.
Overall, my experience with MDB was deeply unsatisfactory. I would caution anyone considering engaging with them to proceed with extreme caution, as their staff's unprofessionalism reflects poorly on the entire organization.
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
