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THULANI E

1 reviews | Active since Mar 2012

26 Nov 2020, 08:44

DISAAPOINTMENT ON THE SERVICE

I have paid my account that was handed over to them on the 03 september 2019 and ever since then I have been requesting a paid up letter but to thia day I am still requesting this service... I have in many occasions sent emails and still not even a single one of them have been responded to

Buyisile the consultant I have been referred to is not even bothered....I constantly sending emails direct to her but unfortunately she isn't taking this matter serious.

This has really affected my credit profile and continues to make it difficult for me to get credit

0
Replies (1)
MBD
MBD's reply26 Nov 2020, 09:11
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER  MBD Credit Solutions (Pty) Ltd.