BR
Buhle R

1 reviews | Active since May 2018

25 Jan 2023, 05:54

Delayed Settlement letter

Delayed Settlement Letter!!!! I have been requesting for a settlement letter, I'm being sent from pillar to post. Your agent Pamela keeps referring to the head office and when I call the head office they transfer my call back to Pamela, who seems to not know her job. This is really frustrating. I need the settlement letter ASAP. Now I when I call they drop the phone. What kind of company is this!

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Replies (1)
MBD
MBD's reply25 Jan 2023, 10:12
Official
Dear Buhle Radebe

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD