YE
Young E

1 reviews | Active since Feb 2021

19 Jan 2022, 09:26

Deceased account harrassment

My father passed away in July 2021. MBD has been calling me 4 or 5 times a day even though I have emailed all the information they initially requested (certified death certificate, Notice of Death and Certified I.D. to ***. I'm still getting these harassment calls Today it is only 9:20 and I have already been called twice. Once with a robocall. Whenever an actual person calls, I ask to speak to a manager and the call immediately gets ended. I'm at my whit's end.

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Replies (1)
MBD
MBD's reply19 Jan 2022, 11:29
Official
Dear Sir/Madam

We acknowledge receipt of your complaint raised herein. We apologies for the inconvenience caused. 

Kindly be advised that our consultant will revert to you shortly. 

Kind regards
Complaints Officer 
MBD