lV
leoni V

1 reviews | Active since Mar 2014

28 Feb 2024, 09:17

DEBRA PARK - RUDE AGENT

I am disgusted the way your people speaks to clients. DEBRA PARK, is very rude, condensending and seems to get a thrill out of threatening people. She stated i had multiple email addresses, which i said i do not. i have only ever had 1 email address for 20years. i asked her to confirm these email addresses where statements are being sent to, she tells me she is awaiting me to confirm email address, of which i told her, all i am asking is that she gives me these multiple email addresses, then i will confirm the one and only email address i have ever had. She goes ahead and threatens me instead of assisting. SHE IS PLAIN AND SIMLE RUDE, no manner of speaking, so i do not know how you have such people even working for you. I asked her if a person is unemployed, does the credit life not kick in, no answer, she tells me pay as per the ncr. sad i will go stand on a corner and make money to pay, i just need a statement. She again refuses . She is a **** of note and rude, sies.

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Replies (1)
MBD
MBD's reply28 Feb 2024, 10:46
Official
Dear Leoni Van Rooyen,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.

Kind Regards 
Complaints Officer 
MBD