1 reviews | Active since Jan 2018

23 Feb 2018, 15:03

Debiting on days not agreed to

Hi there We have agreed that you debit my account on my pay date which is the 27th. You have debiting my account on days not agreed to therefore causing enormous problems. I am on a work trip and have been advanced a food money and you have just taken that. I am therefore going to cancel the debit completely, reverse the one thah went off today. Please send me the banking details so I can make an eft a month. It would be best that you send these detains as soon as possible as you will no loner be debiting my account.

0
Replies (2)
MBD
MBD's reply26 Feb 2018, 09:34
Official

Dear Shereen

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA

MBD
MBD's reply06 Mar 2018, 11:26
Official

Dear Sir/Madam

With reference to your query logged on the 23 February 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.