TM
Thandi M

1 reviews | Active since Aug 2019

29 May 2025, 06:28

Debiting but no statements and bereau update

MBD has been collecting for RCS, they debited R1000 for 12 months but are refusing to give me my statements after pleading with them. They promise to send or come back to me. The last consultant said she was consulting the manager regarding my statement but they have been debiting😡😡 even the bereau is not updated. Just send me my statement and update the bereau😡😡😡😡😡

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Replies (1)
MBD
MBD's reply29 May 2025, 08:16
Official
Dear Thandi Mahlangu

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD