**************** & HARRASMENT

<p>I've been contracted by MBDCS to pay a R250 outstanding amount on my woolworths account , i've made 7 payments do date since 2015!!!</p> <p>I'm a disabled whose bound to a wheechair , and these people insists i pay them EVERYTIME! . i've settled my account with woolies on numerous occasions , i even had to make a trip to the shops with my mom and sister to Woolies ,onluy to find out that MBD so called attorneys are using a STANDARD BANK **** account details, and have been informed by woolworth Tokai & woolies head office to pay funds to their ASBA bank account instead!!!</p> <p> </p> <p>Last night i've received yet another call from MBDCS , call centre requesting yet another R250??? , i spoke to Darilyn Philips who did not know what she was doing , she could even provide me with the companies registered no or DCA number , they did not even know what it stands for who also kept me holding on for more than 30 minutes , i eventually called back ! to speak to yet another uns****ed call centre agent by the name of Malenga , who did not even attempt to call me back , after about another 20 minutes some gilr by the name of Zanele called me and i insisted to speak to the supervisor or manager on shift. I also apoke to a Maria that evening , and was eventually called back by Zimanele who finally logged incident with their cusotmer care team and referred the case to Ntebaleng . </p> <p>I'vr explained that i hve all my proof of payments as well as the reference number, also i asked for a reference number for the call and they could not provide one , how can you provide a client with an account referrence number and tell me its also a call log number , what ******* .</p> <p>Also a big disappoint that a company like Woolworths whose quality means everything and brand awareness would use a company with this sort of reputation. </p> <p> </p> <p>This morning i've received a letter emailed to my sister's email address confirm that the account is paid in full and signed my Ntebaleng Pennelope Kwenaite. However i'm amazed that the last paragraph states the following quote ' Kindly note that should final payment/settlement received by our office be rejected or reversed for any reason after the receipt of this communication, this letter will be considered null and void ....'' So what does this mean , that this is really **** as these guys an come back and claime monies from anyone then ?????.</p> <p> </p> <p>I've now also tried to contact MBD regarding the 'paid-up' letter which isnt one but no answer on their tel no as 011- ********** /4736</p> <p> </p> <p>Stop your ******** already! .</p> <p> </p> <p>Really MBD you should consider operating with more honesty instead on ******** old ,disadvantage and disabled people!!!! , This has surely been reported to the credit ombud and all social media , as this operation of yours needs to be exposed .</p> <p> </p> <p> </p>