sN
shane N

1 reviews | Active since Apr 2010

21 Jun 2016, 12:56

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<p>Good Day</p> <p> </p> <p>My account was handed over to MBD, i called in this morning and asked for settlement, consultant told me 20% discount from R12500 to R10 137.30. All i asked for was, send it in writting so i can make payment immediately, that never happened. I called an hour later and spoke to Tasheeka, amount changed to R10200, so i said please give me a settlement quote so i can make payment and close account, still nothing. I then call in 2 hours later and said please give me a settlement quote, i want to pay, The guy tells me R11400. Nothing is consistant, is this a *******!!!! thats the reason why i did not pay till its in writing. I want to go to court, all calls are recorded!!!!!!!!</p>

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Replies (2)
MBD
MBD's reply21 Jun 2016, 13:50
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply24 Jun 2016, 12:42
Official

Dear Sir/Madam

With reference to your query logged on the 21 June 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA