BN
Bonita N

1 reviews | Active since Oct 2011

15 Aug 2022, 15:32

Daily Harassment calls to wrong person

I have been receiving calls from MBD for I don't know - well over two years now I think.

First MBD was looking for a Mrs Sithole, after receiving numerous (and I do mean NUMEROUS) calls per day for this person I was finally able to convince MBD that I am NOT this person.

Unfortunately the calls have not stopped.

Now MBD is calling and sending SMS's looking for a Mr Smit. Guess what? I am also NOT this person!

When I phone your office and request to be removed from the call list the person I speak to usually immediately hangs up. If I am lucky enough to get someone that will speak to me they just listen and then .... nothing. I still receive the daily harassment calls.

I really really do not want to be getting calls or SMS's from you guys. I have phoned and requested this nicely. I have emailed. I have NO accounts with you. You have ZERO reasons to be calling me.

Kindly remove my number from your call list with due haste. Thanks

0
Replies (1)
MBD
MBD's reply15 Aug 2022, 16:04
Official
Dear Ms Nel

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD