CF
Charmaine F

1 reviews | Active since Mar 2015

11 Mar 2015, 11:33

******!!!!

My acc was handed over to this ppl by Cartrack(due to poor service) i recieved a mmg in early Oct 2014 which i reponded too and i was then told it was for my Cartrack account, Spoke to a guy(name unknown cause he didn't state it) he told me to pay R690 over a 3mths period amounts to R230 which i agreed. Dec 2014 was my last but just before i could make the payment i received a call from the c centre saying i need to pay now R560 something which i refused. Spoke to a girl by the name of Louise i dont know how many times up until to date requesting her to send me the call cause that i not what i was told in the beginning. <br> Just called them today 11/3/2015 spoke to a Mavis which cleary dont belong in a call centre cause she was rude an unhelpfull.. Appernetly this Louise i only starting at 12Pm i ask her to let some1 call me regarding this and she just laugh and hung up.<br> I was told i need to pay now R696.71 and as per arrangement it was R230 i refuss to pay period until someone can help me

0
Replies (1)
MBD
MBD's reply13 Mar 2015, 15:16
Official
Hello Char1509,

Dear Char1509

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC