uM
unathi M
1 reviews | Active since Oct 2019
10 Dec 2019, 20:13
Credit Bureau Update.
I am unsure were to even stared , paid of my debt in October already which was a full settlement and I was promised that it will take 21 days for my profile to be updated at the bureaus, until now the Markham's account is still active and showing under my account. I called to follow up on the matter and Andrew one of the so called Team Leader promised to call me before one with a resolution, and until now I have received no call back. No one has an answer as to why the bureaus have not updated their systems and I have the paid up letter.
Companies must just simply stop selling our profiles to MBD as they are not trust worthy at all and have very bad customer experience.
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Replies (1)MBD's replyOfficial
11 Dec 2019, 08:58Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Legal Collections (Pty) Ltd
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Legal Collections (Pty) Ltd
MBD's reply11 Dec 2019, 08:58
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Legal Collections (Pty) Ltd
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICER
MBD Legal Collections (Pty) Ltd
