1 reviews | Active since Dec 2016
Contravention of Debt Collectors Act 114 of 1998
I need you guys MBD to stop calling me. I do not have an account with you guys and this is borderline harassment. I keep telling your *********** call centre agents to stop calling me as my account with FNB has been settled. I will embark on reporting you to the Council of Debt collectors. I am actually even unsure whether you guys are registered debt collectors because you agents ask for US to confirm our personal details, which is in fact in violation of a registered debt collector.
Also according to the CFDC, a debtor has a right to the following:
To be treated with dignity at all times. - Your constant harassment despite my attempts is a violation of my dignity and peace!!!!! The right not to be harassed, humiliated, embarrassed or threatened. - Well, well well...You clearly seem to be excelling there based on other reviews. To receive a statement should you request one free of charge once every six months. I had requested prior to settling with FNB directly for a statement and never ever received one.
If you do not STOP, I will formally lay a complaint with CFDC and the NCR and I hope this business stops operating because you are clearly a *****.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
