FF
Faiza F

1 reviews | Active since Jun 2016

26 Aug 2016, 10:23

Continuous Harrassment and Threats

<p>MBD your call centre agents are rude.............They have been calling my home and a 75 year old picks up the phone and they leave threatening messages with him. They have been calling about an overdue Absa Credit Card wich is more that 8 years old. I have not made any arrangements or acknowleddgement regarding this credit card. This is prescibed debt so can you stop calling and sending threatening sms its very disturbing</p> <p> </p> <p>Faiza</p>

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Replies (2)
MBD
MBD's reply26 Aug 2016, 11:37
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply14 Sept 2016, 09:45
Official

Dear Sir/Madam

With reference to your query logged on the 26 August 2016..

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC