RA
Relan A

1 reviews | Active since Jul 2014

26 Oct 2017, 10:05

Continuous Harassment for an account that i Actually do not even owe.

I am continually being harassed via SMS and call (not to mention that the amounts on the sms's vary as well) I even received a call last night at 6 PM from your call center.

I understand that you are doing your job. But I am being harassed for a payment that I do not actually owe - MBC and Virgin Active are maliciously trying to recover a payment from me without properly doing your research.

I do not owe Virgin active a single Dime and I can prove it as well.

I suggest you get valid information from your clients, in this case, Virgin Active before you start harassing people with SMS's and calling them at inappropriate hours. I will not allow both of these companies to detriment my record due to your own negligence.

***

0
Replies (1)
MBD
MBD's reply26 Oct 2017, 14:00
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC