ER
Erna R
1 reviews | Active since Apr 2025
16 Apr 2025, 11:08
Continuous harassment calls on office number from MBD Attorneys
Continuous harassment calls on office number from MBD Attorneys.
These people keep harassing me with calls, although I am paying my Sanlam loan promptly every month. I have requested to not be contacted on my office telephone number, but they bluntly ignore this. If I do manage to speak to them if they phone on my cell phone, and I want to try explain something they are rude and unwilling to listen, they just drop the call. This is totally unacceptable and reflects very badly on Sanlam, with whom I do not have a problem. Also one cannot contact any consultant via email on the MBD email address. The email comes back "undelivered".
Regards Erna Robson
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Replies (1)MBD's replyOfficial
16 Apr 2025, 15:19Dear Erna Robson,
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer MBD
MBD's reply16 Apr 2025, 15:19
Official
Dear Erna Robson,
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer MBD
