AR
Amanda R
1 reviews | Active since May 2014
15 Feb 2024, 16:14
Continues phoning incorrect number
Someone used the company telephone number to open an account and is now behind his payment. MBD phone me 4 / 5 a day. Every time I tell them I don't know the person. How can I make them stop Phoning me I'm trying to run a business and they wasting my time.
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Replies (2)0
Replies (2)
MBD's replyOfficial
16 Feb 2024, 10:15Dear Amanda Rossouw
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's reply16 Feb 2024, 10:15
Official
Dear Amanda Rossouw
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
Best regards,
MBD's replyOfficial
19 Feb 2024, 08:29Dear Amanda Rossouw
With reference to your query logged on the 15 February 2024.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
With reference to your query logged on the 15 February 2024.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
Best regards,
MBD's reply19 Feb 2024, 08:29
Official
Dear Amanda Rossouw
With reference to your query logged on the 15 February 2024.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
With reference to your query logged on the 15 February 2024.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD
Best regards,