DF
Donavon F

1 reviews | Active since Jul 2016

06 Dec 2016, 10:32

Continual harassment

<p>I have had it with these palookas, Telkom handed me over to these *********** fools, for their mistake. I Cancelled my Business service wih Telkom but they negleted to stop billing me for data, (I have the emails confirming this) MBDCS constantly phone or SMS me to demand payment or a payment plan, I have been given the correct outstanding amount by Telkom and I have paid this. I sent proof of payment to MBDCS and yet they continue to harras me. I demand that this matter be taken to court. </p>

0
Replies (3)
MBD
MBD's reply06 Dec 2016, 15:00
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

Best regards,

MBD
MBD's reply20 Dec 2016, 10:34
Official

Dear Sir/Madam

With reference to your query logged on the 06 December 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

Best regards,

DF
Donavon F's update20 Dec 2016, 13:09
Reviewer Update

Amicably? Your staff are rude and ********! Far from amicable!!!